Privacy Policy for Estúdio Ritmo Urbano

Estúdio Ritmo Urbano is committed to protecting the privacy of individuals who visit our site and use our services. This privacy policy outlines how we collect, use, disclose, and protect information obtained through our online platform.

Information We Collect

We collect information to provide and improve our services, which include audio recording, mixing, mastering, video production, video editing, voiceover recording, Foley art, sound design, music production, and post-production services.

We collect information you provide directly to us, such as when you contact us through forms or inquiries on our site, communicate with us, or provide details about your project needs. This may include personal details like your name, contact information (excluding email and phone numbers which are not used as the primary policy contact point here), and information related to your service requests.

We also automatically collect certain information when you visit or use our site. This may include your IP address, browser type, operating system, referring URLs, usage data, and information about your interaction with our site. We may use cookies and similar technologies to collect this information.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, operating, and maintaining our services.
• Responding to your inquiries and fulfilling your requests.
• Understanding how you use our services to improve and optimize our online platform and service offerings.
• Communicating with you about your projects or potential services.
• Processing transactions and managing client relationships.
• Detecting, preventing, and addressing technical issues or security incidents.
• Complying with legal obligations.

Legal Basis for Processing (for users in regions requiring this, such as the European Economic Area)

We process your personal information based on several legal grounds:

• The processing is necessary to provide the services you request (performance of a contract).
• We have your consent to do so (e.g., for certain types of communication or cookie usage).
• The processing is necessary for compliance with a legal obligation.
• The processing is necessary for our legitimate interests or those of a third party, where these interests are not overridden by your data protection rights.

Sharing Your Information

We may share your information with third parties in the following circumstances:

• With service providers who perform services on our behalf, such as website hosting, data analysis, payment processing, and customer service. These providers are obligated to protect your information.
• If required by law, such as to comply with a subpoena, court order, or other legal process.
• In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business.
• With your consent or at your direction.

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The specific retention period depends on the nature of the data and the purpose for which it is processed.

Your Data Protection Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you.
• The right to request correction of inaccurate or incomplete information.
• The right to request erasure of your personal information.
• The right to request restriction of processing your personal information.
• The right to object to the processing of your personal information.
• The right to data portability.
• The right to withdraw consent at any time, where processing is based on consent.
• The right to lodge a complaint with a supervisory authority.

To exercise these rights, please contact us using the details provided below.

Data Security

We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or method of electronic storage is entirely secure.

International Data Transfers

Your information may be stored and processed in any country where we have facilities or in which we engage service providers. By using our service, you understand that your information may be transferred to countries outside of your country of residence, which may have data protection laws different from those in your country. Where required, we implement appropriate safeguards for such transfers.

Third-Party Links

Our site may contain links to third-party websites or services. This privacy policy applies only to our online platform. We are not responsible for the privacy practices of third parties.

Children's Privacy

Our service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.

Contact Us

If you have questions about this privacy policy or our data practices, you may contact us in writing at:

Estúdio Ritmo Urbano
Rua Fernandes Tourinho, 450
Andar 5
Belo Horizonte, Minas Gerais
30112-000
Brazil